Please read these Terms & Conditions carefully before using 9poki's services. All information regarding accounts, bonuses, payments, and Responsible Gaming is clearly outlined here.
These Terms & Conditions are written in plain language — no confusing legal jargon, just clear and straightforward information.
No hidden fine print. Every rule is written openly so members can fully understand what they're agreeing to.
These Terms & Conditions protect the rights of both 9poki and its members — a fair framework for all parties.
These Terms & Conditions are reviewed and updated regularly in line with industry changes and legal requirements.
9poki operates in accordance with international gaming regulations. All activities are conducted in compliance with the terms of our licence.
If you have any questions about our terms, our Bangla-speaking support team is available 24/7 to help.
9poki (www.9poki.com) is an internationally licensed online gaming platform. These Terms & Conditions ("Terms") form a legal agreement between 9poki and its members. By visiting the 9poki website, creating an account, or using any of its services, you are deemed to have accepted these Terms.
If you disagree with any part of these Terms & Conditions, please do not use 9poki's services. Using the platform without reading the terms means you will not be able to claim you were unaware in the event of any future dispute.
Although these Terms are written in Bangla, the English version shall be considered authoritative in the event of any legal dispute.
9poki is committed to ensuring fair gaming at all times. We believe that clear, transparent rules are the best way to earn our members' trust. That's why these Terms & Conditions have been prepared in full so that every member in Bangladesh can easily understand them.
To open an account with 9poki, the following conditions must be met:
9poki may request documents to verify a member's identity at any time. KYC (Know Your Customer) verification is typically required before withdrawals or large transactions. Required documents may include:
Withdrawal requests may not be processed until KYC verification is complete. We recommend completing KYC as soon as you register.
Any account created with false information will be immediately closed and the balance forfeited. 9poki reserves the right to take necessary legal action against anyone who violates these Terms & Conditions.
9poki is an adults-only platform. Use of this site by anyone under the age of 18 is strictly prohibited. By registering, you confirm that you are 18 years of age or older.
9poki may request identity documents for age verification at any time. If a member is found to be under 18 years of age:
A note for parents — please use parental control software to prevent your children from accessing this site.
9poki currently accepts deposits via bKash, Nagad, and Rocket. Deposits are typically instant. The minimum deposit amount is ৳200. Daily deposit limits apply — see the payments page for full details.
KYC verification must be completed before a withdrawal can be processed. Withdrawals are typically completed within 3 minutes, though verification cases may take up to 24 hours.
Withdrawal requests cannot be cancelled once submitted. Please double-check your mobile number and amount before proceeding.
9poki offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the Bonus page. General bonus terms are outlined below:
If bonus abuse or bonus hunting is detected, 9poki reserves the right to cancel the bonus and suspend the account.
9poki reserves the right to modify, suspend, or cancel any bonus offer at any time. Changes to ongoing bonus programs will be communicated with 7 days' notice.
All games on 9poki are powered by internationally certified Random Number Generator (RNG) technology. Results are completely unbiased and not predetermined.
If a game is interrupted due to a server outage or loss of internet connection, 9poki will review its records and make an appropriate ruling. In such cases, 9poki's decision is final.
The following activities are strictly prohibited on 9poki. Violations will result in permanent account closure and forfeiture of any remaining balance:
9poki employs advanced technology to monitor suspicious activity. Any irregularity detected will result in the account being placed under immediate investigation, and law enforcement will be notified if necessary.
9poki reserves the right to suspend or permanently close an account without prior notice in the following cases:
Members may close their account at any time by emailing support@9poki.com. Please withdraw any remaining balance before closing your account. Please note that closed accounts may not be eligible for reactivation.
9poki is committed to Responsible Gaming. Gaming is meant to be fun — to keep it that way, we provide the following tools:
If you or someone you know feels that gaming is getting out of control, please reach out to our support team. For more information, Responsible Gaming Visit the page.
9poki takes your personal data seriously. Information provided during registration is used solely for service delivery, identity verification, and compliance with legal obligations.
For more details, visit our Privacy Policy Read more.
9poki reserves the right to update these Terms & Conditions at any time. For significant changes, members will be notified in advance via email or SMS. Continued use of the site after any changes constitutes acceptance of the updated Terms.
Check back on this page regularly to stay up to date with the latest Terms & Conditions.
If you have any questions or complaints about these Terms & Conditions, please contact us:
If a dispute arises, please contact our support team first. The team will aim to resolve the matter within 48 hours. If unresolved, the issue will be escalated to management. In all cases, 9poki's decision is considered final, though members retain the right to pursue legal action as permitted under applicable law.
We believe most issues can be resolved quickly and satisfactorily through direct communication. 9poki is committed to ensuring the best possible experience for all members.
Register now and claim your welcome bonus for a safe, transparent, and responsible gaming experience.